01789 292895 Arden St, Stratford
Upon Avon, CV37 6HJ

Access my Medical Record

HOW TO Register to see your medical record, RESULTS, ORDERING REPEAT PRESCRIPTIONS AND TO BOOK NON-GP APPOINTMENTS ONLINE:

You must be registered with a GP Practice.  The most secure and efficient way to register to see your medical record, to book phlebotomy appointments online and to order repeat prescriptions is to download the NHS App.

Find out more about the NHS app

 


FAQs about Medical Record Access


What can I see on the Patient Access Medical Record Viewing System?

The system allows you to view the following areas of your medical record:

  • A summary that gives you the most important and recent entries in your health record
  • Allergies
  • Patient Information Leaflets linked from the diagnoses in the medical record section
  • Results showing recent investigations such as blood results, blood pressures and x-rays
  • Vaccinations
  • Medications

 


Why have a Patient Access Medical Viewing System?

This practice believes that it is important for improved patient care and learning that you are involved in your healthcare as much as possible.

Advantages to you, the patient:

  • You can check the accuracy of your medical record.
  • It empowers you to become more involved in your medical care.

Where is my confidential medical information held whilst I am viewing my Online record and who has access to it?

  • The information you view on the online system comes from the clinical system in your GP practice.
  • Portions of this information are encrypted - this means it is very difficult for someone else to intercept and read the information.
  • Your information is securely sent from the GP system to your PC web browser.
  • None of the medical information that is shown on the online system is held permanently on any computer except the computer which holds the original data in the GP practice.
  • When you log off from the online system or if a problem occurs with your computer, for instance, a power failure, all your confidential medical information is cleared from the online system.

How will other people be prohibited from seeing my record?

  • To view your online Record you have to identify yourself with passwords and PINs that only you know.
  • Unless you reveal this information to someone else you will be the only person able to access your medical record via the online system.

What if I find an error in my medical record or if I see someone else’s medical information?

  • If you find any errors or missing information in your medical record you can tell the Receptionist or discuss it with the Practice Manager or your GP.
  • If you see someone else’s medical information you should immediately exit from the system and inform the practice staff.

What are the advantages and disadvantages of medical record access?

  •        The patient has an active role in their own healthcare
  •        You may be in another country and taken ill. You can decide to allow the
  •        doctors to access your medical records
  •        If you wish and only if you wish, you can share your records with a carer or relative
  •        The information may use technical terms and abbreviations that you are unsure about
  •       Some of the information may be difficult to understand.
  •        You may read something in your records that you find upsetting.

What if I mess it up?

No matter what you click you can’t alter anything in your medical record.


Remember to log out of the system when you are finished.

 

 

The Access to Health Record (AHR) Act came into being in 1992, allowing people to have the right to have sight of their medical records. Under the Data protection Act 1998, you have the right to access all of your health records including those held by your GP.

If you wish to view the records held by the surgery, your request should be put in writing for the attention of The Business Manager.

If you need access to any health records that are held by any community-based site, including the following:

  • Royal Leamington Spa Rehab Hospital
  • Alcester Hospital
  • Ellen Badger Hospital
  • Bramcote Hospital

Or any of the following services:

  • Health Vistors
  • Physiotherapy
  • Child Health
  • Occupational Health
  • Occupational Therapy
  • District Nursing

You can request the relevant forms from NHS Warwickshire directly by writing to:

ANH / FOI Officer 
Westgate House 
Market Street
Warwick
CV34 4DE

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