Feedback about your care

The NHS Friends and Family Test (FFT) is a way of gathering your feedback, so we can continually review our service. Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

Does this replace the NHS complaints procedure or other forms of feedback?

No, this will not replace the Practice complaints process,  NHS complaints procedure or other forms of feedback. Hospitals and other service providers will continue to use their own ways of gathering feedback in addition to the NHS FFT.

Please click on the link below to tell us about your experience of our surgery.